Billing and Operations Coordinator

2 weeks ago

Davenport, Iowa, United States Quad Cities Chamber of Commerce Full time
Job Overview

Position Title: Billing and Operations Coordinator

Department: Finance & Administration

Reports To: Chief Financial Officer

FLSA Status: Exempt

Core Values: All employees at Quad Cities Chamber of Commerce embody the following principles: Initiative, Excellence, Accountability, Continuous Improvement, Inclusivity, Customer Service Orientation, and Regional Awareness.

Position Summary: This role involves a range of support functions within the Finance department, focusing on billing and administrative responsibilities. The position provides essential internal assistance to both the Finance and Human Resource departments, under the supervision of the Chief Financial Officer.

Key Responsibilities: The essential functions of this role include, but are not limited to:

  • Overseeing the membership billing process, including the management of mailings, payments, cancellations, and account write-offs.
  • Handling invoicing for sponsorships and special events/programs.
  • Accurately processing incoming receipts and deposits within a 24-hour timeframe.
  • Monitoring outstanding balances from members, addressing concerns, and facilitating collections to mitigate payment delinquency.
  • Acting as the initial point of contact for the office by answering phone calls and welcoming visitors, providing information, and directing inquiries appropriately.
  • Maintaining the Chamber member database through the processing and posting of member payments.
  • Processing Certificates of Origin.
  • Delivering exceptional customer service to both external and internal stakeholders.
  • Managing daily office operations effectively.
  • Contributing annually to the advancement of the Chamber's Diversity, Equity, and Inclusion strategy.
  • Performing additional related duties as assigned.

Supervisory Responsibilities: None

Qualifications: The candidate must be capable of fulfilling each essential duty outlined in this job description. Additionally, the individual should be adept at multitasking, maintaining focus in a dynamic work environment, and prioritizing tasks effectively.

Education and Experience:

  • High School diploma or GED; some college or technical training is preferred.
  • 3-5 years of clerical or administrative experience in an office setting.
  • 1-3 years of experience in billing and/or accounts receivable.
  • Strong organizational, customer service, analytical, and abstract reasoning skills.

Technical Skills:

  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to operate standard office equipment, including telephones, calculators, computers, printers, typewriters, faxes, and copiers.

Certificates and Licenses:

  • Must possess a valid driver's license and have reliable transportation.

Language Proficiency:

  • Ability to read, analyze, and interpret general business publications, professional journals, technical procedures, or governmental regulations.
  • Capability to write reports, business correspondence, and procedural manuals.
  • Ability to effectively present information and respond to inquiries from groups of managers, clients, customers, and the general public.

Mathematical Skills:

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

Reasoning Skills:

  • Ability to solve practical problems and handle various concrete variables in situations with limited standardization.
  • Ability to interpret a variety of instructions provided in written, oral, diagram, or schedule form.
  • Ability to define problems, gather data, establish facts, and draw valid conclusions.
  • Ability to interpret various technical instructions.

Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

  • Standing – More than 1/3 of on-the-job time.
  • Walking – More than 1/3 of on-the-job time.
  • Sitting – More than 2/3 of on-the-job time.
  • Use of hands to finger, handle, or feel – More than 2/3 of on-the-job time.
  • Reaching with hands and arms – Less than 1/3 of on-the-job time.
  • Climbing or balancing – Less than 1/3 of on-the-job time.
  • Stooping, kneeling, crouching, or crawling – Less than 1/3 of on-the-job time.
  • Talking or hearing – More than 2/3 of on-the-job time.
  • Travel – Minimal.
  • Weight lifted/Force exerted – An average of approximately 50 pounds, less than 1/3 of on-the-job time, non-continuously.
  • Must have clear vision near and far, with or without corrective measures.

Work Environment: This position is based in an office setting. The characteristics of the work environment described here are representative of those an employee may encounter while performing the essential functions of the job.

Environmental Conditions: There is minimal exposure to hazardous environmental conditions.

Noise Level: Moderate (typical office noise such as computers, printers, phones, fax machines, etc.).

  • Billing and Operations Coordinator

    2 weeks ago

    Davenport, Iowa, United States Quad Cities Chamber of Commerce Full time

    Job OverviewPosition Title: Billing and Operations CoordinatorDepartment: Finance & AdministrationReporting To: Chief Financial OfficerFLSA Status: ExemptCore Values: All employees uphold the following principles: Initiative, Excellence, Accountability, Continuous Improvement, Inclusivity, Customer Service Orientation, and Regional Awareness.Position...

  • Operations Coordinator

    5 days ago

    Davenport, Iowa, United States American Water Full time

    About the RoleWe are seeking a highly organized and detail-oriented Operations Specialist to provide operational, administrative, and analytical support to our Field and Production departments.Key ResponsibilitiesCoordinate and review operations processes and practices, and assist in developing tactical plans for the team.Receive and distribute operational...

  • Accounting Operations Coordinator

    2 weeks ago

    Davenport, Iowa, United States Total Solutions, Inc. Full time

    Sign-On Bonus: $3,000 Company Overview: Total Solutions, Inc. is a dynamic firm dedicated to empowering business owners by providing essential outsourced services. Our mission is to help clients achieve their business goals through expert financial management and support. Position Overview: We are currently seeking a dedicated Staff Accountant to join our...

  • Operations Audit Coordinator

    2 weeks ago

    Davenport, Iowa, United States Aston Carter Full time

    Operations Audit CoordinatorOverviewWe are in search of a detail-oriented and committed Operations Audit Coordinator for a temporary engagement centered on project evaluations. The ideal candidate will take charge of reviewing files and documentation, executing necessary modifications, and digitizing updated records into the system.Key...

  • Medical Authorization Coordinator

    2 weeks ago

    Davenport, Iowa, United States Orthopaedic Specialists PC Full time

    Position OverviewROLE SUMMARY: The primary duty of the Medical Authorization Coordinator is to secure prior authorization for various medical services, including surgical procedures and durable medical equipment (DME). This role also involves communicating payment expectations to patients regarding their insurance coverage and co-insurance...

  • Administrative Coordinator

    2 weeks ago

    Davenport, Iowa, United States Javier Gonzalez - State Farm Agent Full time

    Job OverviewPOSITION SUMMARY:As the Office Operations Supervisor at Javier Gonzalez - State Farm Agent, you play a pivotal role in driving our agency's success. Your expertise in managing office functions and customer interactions ensures that we deliver exceptional service and support to our clients. By collaborating with team members, you facilitate...

  • HR Coordinator for Manufacturing Operations

    2 weeks ago

    Davenport, Iowa, United States Sterilite Full time

    Position Overview:The Human Resource Assistant plays a crucial role in the recruitment and onboarding processes, ensuring that the plant is adequately staffed to meet operational demands. This position also provides essential support to the Human Resources Department in various HR functions.Key Responsibilities:Recruitment and Hiring: Manage the end-to-end...

  • Administrative Coordinator

    2 weeks ago

    Davenport, Iowa, United States Javier Gonzalez - State Farm Agent Full time

    Job OverviewPOSITION SUMMARY:As the Office Operations Supervisor at Javier Gonzalez - State Farm Agent, you play a crucial role in enabling our agency to meet its objectives. Your expertise in office management helps foster an environment that prioritizes exceptional customer experiences. Collaborating with team members, you ensure seamless operations that...

  • Administrative Coordinator

    1 week ago

    Davenport, Iowa, United States Javier Gonzalez - State Farm Agent Full time

    Job OverviewPOSITION SUMMARY:As the Office Operations Supervisor at Javier Gonzalez - State Farm Agent, you play a crucial role in ensuring the agency's success by fostering an environment that promotes efficiency and exceptional customer service. Your expertise in managing office procedures and policies will help us deliver outstanding experiences to our...

  • Prior Authorization Coordinator

    1 week ago

    Davenport, Iowa, United States Orthopaedic Specialists PC Full time

    Job Summary**Job Title:** Prior Authorization Specialist**Job Summary:** We are seeking a highly organized and detail-oriented Prior Authorization Specialist to join our team at Orthopaedic Specialists PC. The successful candidate will be responsible for obtaining prior authorization for all medical procedures, surgeries, or DME, and ensuring that patients...

  • Field Operations Manager

    2 weeks ago

    Davenport, Iowa, United States SBM Management Full time

    Position at SBM ManagementSBM Management is seeking a proactive Field Operations Manager. The Field Operations Manager is responsible for overseeing and directing the activities essential to fulfill the contractual obligations of the organization. This includes comprehensive planning, supervision, budgeting, vendor and supplier engagement, customer...

  • Regional Operations Supervisor

    2 weeks ago

    Davenport, Iowa, United States SBM Management Full time

    Position at SBM ManagementSBM Management is seeking a Regional Operations Supervisor. The Regional Operations Supervisor will be accountable for overseeing company initiatives and executing organizational policies to guarantee complete adherence to contractual obligations between the organization and its clients.The Regional Operations Supervisor will manage...

  • Pharmacist - Retail Operations Specialist

    3 days ago

    Davenport, Iowa, United States CONSONUS PHARMACY SERVICES Full time

    Job SummaryConsonus Pharmacy Services is seeking a highly skilled and experienced Pharmacist to join our team. As a key member of our retail operations team, you will be responsible for ensuring the smooth operation of our pharmacy services.Key ResponsibilitiesMaintain accurate and detailed records of all prescription transactions, ensuring compliance with...

  • Pharmacist - Retail Operations Specialist

    1 week ago

    Davenport, Iowa, United States Consonus Pharmacy Full time

    Job SummaryWe are seeking a highly skilled and experienced Pharmacist to join our team at Consonus Pharmacy. As a key member of our pharmacy team, you will be responsible for providing exceptional patient care and ensuring the smooth operation of our retail pharmacy.Key ResponsibilitiesMaintain accurate and detailed records of all prescription transactions,...

  • Pharmacist - Retail Operations Specialist

    2 weeks ago

    Davenport, Iowa, United States Consonus Pharmacy Full time

    Job SummaryWe are seeking a highly skilled and experienced Pharmacist to join our team at Consonus Pharmacy. As a key member of our pharmacy operations team, you will be responsible for ensuring the smooth operation of our retail pharmacy, including managing inventory, supervising staff, and providing exceptional customer service.Key ResponsibilitiesManage...

  • Warehouse Operations Coordinator

    2 weeks ago

    Davenport, Iowa, United States Amazon Services LLC Full time

    Operations ManagerWe are seeking dedicated professionals to join our organization as an Operations Manager. In this capacity, you will oversee and cultivate a team, ensuring that safety, quality, attendance, and performance standards are consistently achieved.Key Responsibilities and Job Elements:Guide, mentor, and inspire your team membersLead initiatives...

  • Regional Operations Supervisor

    2 weeks ago

    Davenport, Iowa, United States SBM Management Full time

    Position Overview Role at SBM Management SBM Management is seeking a Regional Operations Supervisor . The Regional Operations Supervisor will be tasked with overseeing company initiatives and executing organizational policies to guarantee full adherence to contractual obligations between the organization and its clients. This role involves managing...

  • Spanish-Speaking Client Services Coordinator

    2 weeks ago

    Davenport, Iowa, United States Cottingham & Butler Full time

    Role Overview of the Spanish-Speaking Client Services Coordinator Cottingham & Butler's Health and Wellness sector is expanding, and we are seeking a Spanish-Speaking Client Services Coordinator to join our dedicated team. Our division collaborates with various organizations to enhance the health and well-being of their workforce. In this pivotal role, you...

  • Client Service Coordinator

    2 weeks ago

    Davenport, Iowa, United States First MainStreet Insurance, L.C. Full time

    POSITION TITLE: Client Service CoordinatorREPORTS TO: Operations DepartmentCLASSIFICATION: Non-exempt EEO CLASSIFICATION: AdministrativePOSITION SUMMARY:The Client Service Coordinator plays a pivotal role in ensuring the provision of exceptional service and support to our esteemed clients. This position entails delivering administrative assistance to the...

  • Medical Authorization Specialist

    1 week ago

    Davenport, Iowa, United States Orthopaedic Specialists PC Full time

    Job Summary**Job Title:** Prior Authorization Specialist**Job Summary:** We are seeking a highly organized and detail-oriented Prior Authorization Specialist to join our team at Orthopaedic Specialists PC. The successful candidate will be responsible for obtaining prior authorization for all medical procedures, surgeries, or DME, and ensuring that patients...