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Field Support Engineer

1 month ago

Houston, Texas, United States Tait North America Full time
Job Title: Field Support Engineer

At Tait North America, we are seeking a highly skilled and experienced Field Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our customers who utilize Tait radio products and solutions.

Key Responsibilities:
  • Provide remote and on-site technical support for Tait equipment, systems, and services.
  • Diagnose and resolve technical issues related to Tait products and systems.
  • Collaborate with customers and internal stakeholders to identify and resolve technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Participate in training and mentoring of other engineers and technical staff.
Requirements:
  • At least 3 years of experience in a wireless communications repair or maintenance technical role.
  • Preferably 3 years of experience with Land Mobile Radio equipment, trunking systems, and simulcast systems.
  • Strong knowledge of radio systems, including RF system design and installation.
  • Software skills or aptitude in this field, including an understanding of Linux-based operating systems.
  • Excellent communication and customer service skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].