Medical Support Specialist

1 day ago


Birmingham, Alabama, United States Arc of Central Alabama Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at the Arc of Central Alabama. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and administrative support to our Wellness Department.

Key Responsibilities
  • Answer and direct phone calls, take and post messages, and retrieve refill orders from the refill line.
  • Notify pharmacies of requested refills via fax, email, or phone, and track refill order tracking.
  • Check-in medications received from the pharmacy and update our system accordingly.
  • Notify Residential Directors, Coordinators, or Managers via phone or email when medications are ready for pickup.
  • Provide patient care by taking and recording medical history and vital signs.
  • Manage inventory of medical and office supplies, including ordering and removing outdated supplies.
  • Keep and track DMH call logs as required by ADMH.
  • Filing and making copies as needed.
  • Must be or become CPI, CPR, MAC II certified.
Requirements
  • High School Diploma or GED.
  • Previous experience working in a medical office, Certified Medical Assistant or Certified Nursing Assistant preferred.

Scheduled Hours: 7:30am- 4:00pm Monday-Friday



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