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Customer Service Representative

2 months ago

South Jordan, Utah, United States Pritika Singh-District Office Full time
Job Overview

Pritika Singh-District Office is seeking a dedicated and driven Customer Service Representative to join our team in SOUTH JORDAN, Utah. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Meet new business production goals and objectives as established.
  • Develop insurance quotes, make sales presentations, and close sales.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers and follow-up.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Return all phone messages promptly.
  • Maintain knowledge of new products and services.
  • Cold call, direct email and perform other lead generation activities.
  • Work independently and as part of a team.
Requirements
  • A Property & Casualty insurance license is required.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.
Benefits
  • Hourly Base Salary Based on Experience
  • Flexible Schedule
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Evenings Off
  • Holiday Pay