Conversational Designer

6 days ago


Charlotte, North Carolina, United States Diverse Lynx Full time
Job Description:
We are seeking an AI With Chatbot Engineer to join our team in Charlotte, NC/Malvern, PA/Raleigh, NC/Iselin, NJ (onsite). The successful candidate will have 8+ years' experience in linguistic analysis, conversation design, copy editing, or similar roles. A strong background in content development, combined with excellent communication and writing skills, is essential for this position. Proficiency in Java, JavaScript, Python, XML, and Web Services API experience is preferred.

Responsibilities:
- Design conversation scripts, bot responses, and user journeys to create engaging chatbots
- Collaborate with the delivery team to ensure the delivery of intelligent and intuitive conversations
- Develop mockups, flows, redlining, and other creative prototyping related items
- Operate with a customer-first mindset and design client-centric experiences end-to-end

Requirements:
- 8+ years' experience in linguistic analysis, conversation design, copy editing, or similar roles
- Strong background in content development
- Excellent communication and writing skills
- Proficiency in Java, JavaScript, Python, XML, and Web Services API experience
- Familiarity with chatbots, voice-enabled devices, or other conversational channels

Compensation and Benefits:
- Competitive salary range: $120,000 - $180,000 per year, depending on experience
- Opportunity to work with a diverse and dynamic team
- Professional growth and development opportunities

How to Apply:
Please visit Current Openings for more information and to apply.

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