AI Engineer with Chatbot Expertise

1 week ago


Charlotte, North Carolina, United States Diverse Lynx Full time

Job Title: AI Engineer with Chatbot Expertise

Location: Multiple locations in the United States

We are seeking a skilled AI Engineer with expertise in chatbot development to join our team at Diverse Lynx LLC. As an AI Engineer with Chatbot Expertise, you will be responsible for designing and developing conversational AI experiences that engage and delight our customers.

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and location.

Job Description:

  • Design conversation scripts, bot responses, and user journeys to create consumer-facing chatbots with personality, character, and human-like interactions.
  • Responsible for designing and testing chat conversations, flows, and user journeys based on different bot personas.
  • Creative thinking of user's conversational journey with a bot.
  • Liaison between delivery teams to ensure delivery of intelligent and intuitive conversations for ease of customer understanding.
  • Develops mockups, flows, redlining, and other creative prototyping related items.
  • Operates with a customer-first mindset and designs client-centric experiences end-to-end to solve inquiries via multiple channels & touchpoints.
  • Excellent communication and writing skills.
  • Exceptional creative thinking, writing, and persona-building skills.
  • 8+ years' experience in linguistic analysis, conversation design, copy editing, or similar roles preferred, in content development roles.
  • Innovative thinker with the ability to come up with creative solutions.
  • Team player with excellent interpersonal skills and ability to influence, collaborate, and communicate to internal resources and external vendors.
  • Familiarity with chatbots, voice-enabled devices, or other conversational channels.
  • Ability to understand and write JavaScript.
  • Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams, etc.
  • Storyteller and editorial mindset with an ability to predict audience preferences.

Required Skills and Qualifications:

  • 8+ years' experience in linguistic analysis, conversation design, copy editing, or similar roles preferred, in content development roles.
  • Innovative thinker with the ability to come up with creative solutions.
  • Team player with excellent interpersonal skills and ability to influence, collaborate, and communicate to internal resources and external vendors.
  • Familiarity with chatbots, voice-enabled devices, or other conversational channels.
  • Ability to understand and write JavaScript.
  • Familiarity with social channels like Slack, FB, Twitter, Skype, MS Teams, etc.

Benefits:

  • Diverse Lynx LLC promotes a diverse workforce across all levels in the company.
  • All qualified applicants will receive consideration for employment without any discrimination.
  • We promote and support a diverse workforce at all levels in the company.


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