Risk Management Information Systems Consultant

1 week ago

Richardson, Texas, United States Travelers Insurance Company Full time
About the Role

We are seeking a highly skilled Risk Management Information Systems Consultant to join our team at Travelers Insurance Company. As a key member of our Risk Management Information Services (RMIS) team, you will be responsible for delivering relevant customer-focused tools and dedicated consultative services to enable customers and brokers to effectively and proactively manage losses.

Key Responsibilities
  • Develop and execute a successful marketing strategy to attract and retain new accounts, working in partnership with Account Executives within Middle Market and National Accounts.
  • Work with customers, agents, and brokers to successfully implement new accounts, identifying data needs and organizational structure, and tailoring our risk management products and services to best meet those needs.
  • Provide continual customer service to internal and external stakeholders, conducting additional product trainings, customizing and re-customizing RMIS products, troubleshooting product issues, and assisting with various programming and reporting requests.
  • Analyze loss experiences, identify data trends and outliers in claims data, create competitive benchmarking analyses, and effectively communicate results to relevant internal and external customers.
  • Monitor and analyze the flow of information through RMIS applications and the efficiency of our internal business processes, recommending enhancements to improve customer experiences.
  • Contribute to RMIS-wide application and/or business process improvement initiatives.
Requirements
  • Bachelor's degree in finance, computer science, or risk management preferred.
  • Three years of claim, workers' compensation, risk management information, or data and analytics experience preferred.
  • Advanced knowledge of the Property Casualty insurance business, products, and services.
  • Advanced written, oral and presentation skills; ability to communicate persuasively and interact effectively with all levels of company management and clients.
  • Advanced knowledge of Claim and Risk Management applications.
  • Advanced knowledge of Data Analytics tools and software: Power BI, Tableau.
  • Advanced knowledge of the Risk Management Information Systems products and programs.
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
  • Ability to develop effective working relationships with internal (business unit staff, information systems staff) and external contacts (brokers, agents).
  • Ability to coach and train others.
What We Offer
  • Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved.
About Travelers Insurance Company

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

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