Office Operations Manager

2 days ago

Pensacola, Florida, United States Insight Global Full time
Job Summary:

We are seeking an experienced Office Operations Manager to join our team at Insight Global. This is a direct hire position working onsite in Pensacola, FL with some flexibility.

Key Responsibilities:

Human Resources:
• Manage recruitment, hiring, and onboarding of staff and consultants.
• Process payroll and liaise with payroll provider.
• Act as point person for employee relations and support; answer questions/resolve issues ranging from payroll and benefits to medical and parental leave to organizational policies.
• Oversee performance management process.
• Address performance issues.
• Support the professional development of team members.
• With the Partners, promote a culture of excellence and continuous improvement that values transparency and open team-member communication.

Technology:
• Ensure that staff have access to the technology they need, and make recommendations when warranted.
• Oversee outsourced IT function and ensure technology uptime.

Accounting:
• Oversee AR/AP bookkeeper and provide regular financial reports to the partners.
• Monthly invoice process
• Sales tax on services, for services and goods sold across multiple US states and countries
• Oversee Decorative/Interiors Inventory procurement & sale process, via Studio Design software.

Studio Operations:
• Oversee receptionist/office manager.
• Serve as liaison with building management.

Legal:
• Review of project contracts as it relates to invoicing process and billing cycle
• Ensure compliance with insurance and professional licensure requirements of projects
• Oversight of required reporting related to Florida and New York incorporation

Requirements:

Bachelor's degree required
Minimum 10 years of experience as an Office Administrator, Payroll Administrator, HR Generalist, or related role
Exceptional multi-tasker, able to manage multiple priorities at once
Excellent interpersonal communicator, able to manage up and down and have difficult conversations with team members when needed
Self-starter with an entrepreneurial spirit; able to create structure out of ambiguity and solve problems on own initiative
Thrives in a fast-paced growth environment; adaptive, optimistic, resourceful
Able to maintain strict attention to detail in a deadline-driven environment
Plusses
Experience in an architecture or design firm a plus

What We Offer:

Available upon request

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