Intake Coordinator
4 weeks ago
We are seeking a highly skilled and detail-oriented Intake Coordinator to join our team at Community Living & Support Services. The successful candidate will be responsible for welcoming, registering, and admitting participants into our services, ensuring a smooth and efficient intake process.
Key Responsibilities:
- Search for and recommend new referrals to our agency, working closely with Community Engagement Specialists and program directors to link candidates to the best program for their needs.
- Develop and conduct placement follow-up meetings with program directors and supervisors to evaluate and strategize for customer satisfaction.
- Communicate effectively with new applicants to ensure a complete and timely intake process, informing and educating them on our services and scheduling intake visits.
- Collect and enter data to ensure compliance with our quality management plan, generating and reviewing reports as assigned.
- Coordinate and participate in community and provider events to share information about our services.
Requirements:
- Bachelor's Degree in Human Services or a related field, or two years of experience working with people with disabilities.
- Admissions and case management experience preferred.
- Proficiency in HHAX and Therap software, or other similar computer and database programs.
- Excellent written and verbal communication skills, with attention to detail and exceptional follow-up skills.
Work Environment:
- Work is performed in an office setting, requiring sitting for long periods of time.
- Requires full range of body motion, including manual finger dexterity and eye-hand coordination for use of calculator and computer keyboard.
CLASS is an Equal Opportunity Employer:
- We do not discriminate against any person regardless of race, creed, color, national origin, sex, disability, age, or any other protected characteristic.
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