Sales and Service Operations Manager

7 days ago


Davenport, Iowa, United States Theisen's Home Farm Auto Full time

Job Summary

Theisen's Home Farm Auto is seeking a highly skilled and experienced Power Equipment Sales and Service Manager to join our team. As a key member of our sales and service team, you will be responsible for leading our power equipment sales and service operations, ensuring that our customers receive exceptional service and support.

Key Responsibilities

  • Lead and manage a team of sales and service staff to achieve sales and service goals and objectives.
  • Develop and implement sales and service strategies to drive business growth and improve customer satisfaction.
  • Manage and maintain accurate records of sales and service transactions, including warranty information and customer feedback.
  • Collaborate with other departments to ensure seamless communication and coordination of sales and service activities.
  • Stay up-to-date with industry trends and developments to ensure that our sales and service operations remain competitive and effective.

Requirements

  • 2 years of management experience in a sales and service environment.
  • 2- or more years of vocational training or hands-on experience working in the power equipment field.
  • Excellent customer service and communication skills.
  • Ability to lead and manage a team of sales and service staff.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Working Conditions

The Power Equipment Sales and Service Manager will work in a fast-paced sales and service environment, with frequent interactions with customers, staff, and other departments. The position requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Benefits

Theisen's Home Farm Auto offers a competitive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program. We also offer paid time off, holiday pay, and birthday off paid.



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