Client Service Representative
7 days ago
We are seeking a highly motivated and detail-oriented Client Service Representative to join our team in the Aurora office. As an Intake Specialist, you will be responsible for speaking with potential clients about their case, scheduling intake appointments, and ensuring timely communication.
Key Responsibilities:
- Talk with potential clients about their case
- Schedule intake appointments when appropriate
- Respond to calls and emails immediately, and without delay
- Ensure database is updated with client information upon completion of calls
Requirements:
- High School diploma or equivalent
- Excellent communication skills in person, on the phone and in writing
- Competency with Microsoft Office products
- Ability to organize, monitor, and track numerous activities, events and projects
- Ability to quickly solve problems
- Strong attention to detail
- Discretion in handling and communicating sensitive information
- Ability to manage multiple projects in a fast-paced environment
- Ability to work under pressure in a fluid environment
- A positive attitude and willingness to do whatever it takes to get the job done
- Ability to work independently under tight time constraints
Compensation and Benefits:
The compensation range for this position is $34,000 - $48,000 in salary, incentive bonuses and benefits, totaling $42,400 annually based on the estimated 25% bonus rate. Our company offers a comprehensive benefits package, including Company Paid Employee Medical Insurance, Company Paid Employee Dental Insurance, Company Paid Employee Long Term Disability, Company Paid Employee Term Life, AD&D, Vision Insurance, Short Term Disability, Dependent Care FSA, Commuter FSA, and additional Voluntary Individual and Family Term Life, AD&D.
About Us:
Bachus & Schanker, LLC is a law firm dedicated to providing exceptional client service. We are committed to exceeding our clients' expectations by being helpful, friendly, and having a teamwork approach. If you share our commitment to superior client service, we encourage you to apply.
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