Customer Service Representative

4 days ago


Altoona, Pennsylvania, United States The GIANT Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card, and mobile payments.
  • Restock shelves, maintain a clean and organized store environment, and perform other tasks as assigned.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to stand for long periods, lift up to 50 pounds, and move quickly around the store.
Preferred Qualifications
  • Previous retail or customer service experience.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • Opportunities for professional growth and development.


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