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Customer Service Representative

2 months ago

Altoona, Pennsylvania, United States Sportsman's Warehouse Full time
Job Summary

Sportsman's Warehouse is seeking a highly motivated and customer-focused Cashier/Customer Service Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, including the sales floor, checkout areas, and stockrooms.
  • Restock shelves, face merchandise, and maintain visual displays to ensure a visually appealing store environment.
  • Assist customers with finding products, answering questions, and providing product information.
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and visual merchandising.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Physical ability to stand for long periods, lift up to 25 pounds, and bend/stoop as needed.
What We Offer
  • A competitive hourly wage.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Opportunities for career advancement and professional growth.