EDI Operations Specialist
2 weeks ago
The EDI Operations Specialist plays a crucial role in managing the electronic data interchange (EDI) workflows and tools between Jazwares and its suppliers. This position involves liaising with trading partners to ensure effective EDI transaction setup, ongoing support, and maintenance. The specialist consistently oversees scheduled batch jobs while resolving any issues that arise. Accurate documentation of all production processes, problem resolutions, and daily requests is maintained diligently.
Key Responsibilities:
- Acts as the main point of contact for both internal and external stakeholders regarding any EDI-related inquiries.
- Conducts audits and manages interfaces between business systems, focusing on external EDI processes.
- Collaborates with internal teams and EDI outsourcing partners to facilitate supplier onboarding and ensure successful transaction processing.
- Identifies and resolves complex EDI process issues, coordinating with technical and business resources as needed. Provides on-call technical support for production EDI systems.
- Leads the design, development, testing, and implementation of new software applications and EDI programs, including maps and processes throughout their lifecycle.
- Monitors daily EDI and batch processes to detect and address issues promptly, while compiling metrics for senior management.
- Assists in developing a strategic roadmap for software and EDI advancements.
- Implements process improvements related to EDI in collaboration with internal and external stakeholders.
- Creates, updates, and manages documentation for processes and supplier integration mappings.
- Bachelor's degree or equivalent experience in a related field.
- At least 3 years of experience in EDI (Retailer/Vendor/Supply Chain) and vendor onboarding.
- Familiarity with common methods for EDI exchange and Value-Added Networks (VANs).
- Knowledge of EDI transaction codes (e.g., 850, 855, 865) or equivalent experience with other supply chain transaction codes.
- Proficient in creating and maintaining vendor onboarding documentation and project status updates for various stakeholders.
- Ability to perform basic data analysis as required.
- Capable of interpreting technical documentation to develop implementation procedures for application upgrades.
- Strong attention to detail and organizational skills.
- Experience with SageX3 is a plus.
- Ability to multitask and work effectively under pressure while maintaining attention to detail.
- Passionate about problem-solving, collaboration, and technology.
- Excellent prioritization and time management skills, capable of managing multiple projects with minimal supervision.
- Self-motivated and proactive.
- Effective communicator with experience working alongside technical and business teams.
At Jazwares, we prioritize our employees' well-being by offering a comprehensive benefits package that includes 100% company-paid basic medical insurance for employees and their children, basic life and AD&D insurance, a 401(K) retirement plan with matching contributions, short and long-term disability coverage, and tuition reimbursement.
Our flexible work environment allows for a hybrid schedule, including on-site work with options for remote work. We also provide generous time off for vacations and sick leave, along with opportunities for community service through Jazwares Cares.
Company Culture:
At Jazwares, we believe that innovation can come from anyone, and we foster creativity across all areas of our business. Our core values include humility, passion, and collaboration, which guide our efforts to improve and innovate together.
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