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WendWell Health Sales Team Leader

2 months ago

Buena Park, California, United States ThinkTank LLC Full time
Job Description

**About the Role**

ThinkTank LLC is seeking a dynamic and experienced Sales Team Leader to join our team as a WendWell Health Sales Team Leader. As a key member of our sales team, you will be responsible for leading a team of sales representatives in promoting and enrolling eligible customers into Affordable Care Act (ACA) healthcare plans.

**Key Responsibilities:**

  • **Recruitment and Management:**
    • Recruit and maintain a minimum of 5 sales representatives.
    • Develop strategies to attract top sales talent and build a robust sales team.
    • Manage and support the sales team to achieve high performance and meet enrollment targets.
    • Recruit agents on a statewide, regional, and national level.
    • Establish sales teams with multi-office presence across states, regions, and the nation, and recruit across various offices.
  • **Training and Compliance:**
    • Conduct comprehensive training programs for new and existing agents, focusing on ACA product knowledge, sales techniques, and compliance.
    • Ensure all sales representatives adhere to ThinkTank LLC's policies and regulatory requirements.
    • Implement ongoing educational initiatives to keep the team updated on best practices and industry changes.
  • **Strategic Location Management:**
    • Identify and secure strategic locations for sales operations to maximize customer outreach and enrollments in all US cities, regions, and states.
    • Coordinate with local businesses, community centers, and event organizers to establish sales and enrollment venues.
  • **Performance Monitoring and Reporting:**
    • Track and analyze sales performance metrics to ensure targets are met or exceeded.
    • Provide regular reports on sales activities, challenges, and achievements to ThinkTank LLC management.
    • Implement corrective actions when performance standards are not met.
  • **Customer Relationship Management:**
    • Foster positive relationships with customers and communities to enhance ThinkTank LLC's reputation and service adoption.
    • Address and resolve customer inquiries and complaints promptly and effectively.
    • Emphasize the importance of reducing churn and implement strategies to encourage customer loyalty and retention.
  • **Marketing and Promotion:**
    • Collaborate with the marketing team to develop and execute promotional campaigns.
    • Utilize various channels, including social media, local events, and community partnerships, to promote ThinkTank LLC's services.

**Requirements:**

  • Proven experience in sales management, preferably in healthcare, insurance, or a related field.
  • Must be comfortable with a 100% uncapped commission-based compensation structure and motivated by performance-driven earnings.
  • Strong leadership and team-building skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and manage multiple tasks effectively.
  • Knowledge of compliance and regulatory standards in the healthcare industry is a plus.