Customer Service Representative

7 days ago


San Diego, California, United States Aztec Shops Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our food service team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, resolve issues, and provide solutions in a professional and courteous manner.
  • Food Preparation and Service: Prepare and serve food and beverages to customers, ensuring high-quality standards and presentation.
  • Cash Handling and Operations: Process transactions, manage cash and credit card payments, and maintain a clean and organized workspace.
  • Team Collaboration: Work effectively with colleagues to achieve team goals, provide support, and maintain a positive work environment.
  • Inventory Management: Assist with inventory management, restocking, and maintaining a clean and organized workspace.
Requirements
  • Education: High School Diploma or equivalent required.
  • Communication and Interpersonal Skills: Strong communication and interpersonal skills, with the ability to effectively interact with customers and colleagues.
  • Mathematical Skills: Basic math skills, with the ability to accurately handle cash and credit card transactions.
  • Physical Demands: Ability to stand for prolonged periods, lift up to 50 pounds, and move around the workspace.
Working Conditions

Work is performed in a fast-paced food production environment, with frequent exposure to food fumes, airborne particles, and cleaning chemicals. The noise level is moderate, and the work environment is dynamic and fast-paced.



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