Fixed Operations Manager

1 month ago


Caldwell, Idaho, United States Leadcar Honda Hamburg Full time
Leadcar Honda Hamburg: A Leader in Automotive Retail

At Leadcar Honda Hamburg, we're at the forefront of innovation in the automotive industry. Our team is passionate about delivering exceptional customer experiences and driving business growth. We're seeking a talented Fixed Operations Manager to join our team and lead our parts and service departments to new heights.

Key Responsibilities:
  • Leadership and Team Management: Hire, train, and develop a high-performing team of service and parts staff, fostering a collaborative and productive work environment.
  • Customer Satisfaction: Make customer satisfaction a top priority, ensuring that our parts and service personnel provide exceptional service and support to our customers.
  • Performance Monitoring: Monitor and control the performance of our parts and service departments, using data-driven insights to drive improvement and growth.
  • Marketing and Growth: Develop and implement a marketing plan to promote new and repeat business, and identify opportunities to improve profitability.
  • Compliance and Safety: Ensure compliance with manufacturer warranty and policy procedures, and promote a safety-first culture through training, education, and coaching.
Requirements:
  • Experience: Three or more years of supervisory experience in the automotive industry, with a strong background in service and parts management.
  • Skills: Proven leadership and motivational skills, with the ability to quickly identify issues and implement effective solutions.
  • Education: High school diploma or equivalent, with a strong focus on automotive service and repair.

We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.


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