Operations Manager
2 weeks ago
We are seeking a highly motivated and experienced General Manager in Training to join our team at Love's Travel Stops and Country Stores. As a General Manager in Training, you will be responsible for assisting the General Manager in overseeing daily operations, managing processes, and executing strategies to drive sales and meet organizational goals.
Key Responsibilities:- Assist the General Manager in leading a team and managing processes to drive efficiency, quality, and customer satisfaction.
- Manage multiple business operations, including retail store, fuel, restaurant, fresh kitchen, and truck care.
- Ensure a safe, clean, and well-maintained facility through regular safety checks and maintenance.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
- Assist the General Manager with daily, weekly, and monthly reporting, as well as analyzing profit and loss statements.
- 2+ years of experience in retail, travel stop, or c-store management.
- 2+ years of experience managing operations with an annual sales volume of $2+ million.
- 2+ years of experience affecting and deciphering budgets and P&L statements.
- Supervising and training 5-10+ employees.
- Intermediate level computer skills, including Microsoft Office, Outlook, Word, and Excel.
- Ability to work various shift times, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
Love's Travel Stops and Country Stores is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We offer a competitive salary, benefits, and opportunities for career growth and development.
We are proud to be recognized as one of the best places to work in the industry. Our team members are the heart of our business, and we strive to provide a work environment that is safe, supportive, and rewarding.
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