Medical Support Liaison

2 weeks ago


Sens, Bourgogne-Franche-Comté, United States LivantaLLC Full time

Livanta LLC, a leading Beneficiary and Family Centered Care (BFCC) Quality Improvement Organization (QIO), seeks a highly skilled Medical Support Liaison to join their team.

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The ideal candidate will possess excellent communication skills, empathy, and the ability to remain neutral while working directly with Medicare beneficiaries, their families, and other representatives. Key responsibilities include handling and triaging beneficiary calls, case intake, staffing the Medicare Helpline, explaining rights and responsibilities as patients covered by the Medicare program, and informing Medicare beneficiaries, healthcare providers, and others of QIO activities and responsibilities.

Compensation: $18.55 per hour.

Required Skills and Qualifications:

  • Ability to work closely with all types of individuals
  • Must speak English clearly
  • Bilingual English/Spanish candidate desired
  • Knowledge of medical terminology helpful
  • Strong computer skills and ability to type while on the phone simultaneously

Benefits:

  • Health insurance available at hire – no waiting period
  • Schedules may vary and may include weekends & holiday shifts


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