Front Desk Associate
4 weeks ago
As a Front Desk Associate at Domain Sunnyvale, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers. Your primary responsibilities will include:
Key Responsibilities:- Registering guests and handling check-ins and check-outs in a friendly and efficient manner.
- Providing information and assistance to guests regarding hotel services, facilities, and hours of operation.
- Handling requests for information, mail, and messages in a timely and courteous manner.
- Maintaining a high level of knowledge about hotel amenities, services, and local attractions.
- Working effectively with fellow associates and other departments to ensure seamless guest service.
- Performing other duties as assigned, including maintaining a clean and organized work area and contributing to the overall cleanliness and safety of the hotel.
- High school diploma or equivalent required; college coursework in a related field is helpful.
- Experience in a hotel or related field is preferred.
- Positive and upbeat personality with a desire to deliver outstanding customer service.
- Ability to multi-task, be detail-oriented, and problem-solve in a fast-paced environment.
- Effective communication and interpersonal skills.
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
- Competitive hourly rate: $16.00 - $21.52 per hour.
- Medical, dental, and vision coverage.
- Short-term and long-term disability income.
- Term life and AD&D insurance.
- Paid time off.
- Employee assistance program.
- 401(k) retirement plan.
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