Front Desk Associate

4 weeks ago


Sunnyvale California, United States Domain Sunnyvale Full time
Job Summary

As a Front Desk Associate at Domain Sunnyvale, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our valued customers. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner.
  • Providing information and assistance to guests regarding hotel services, facilities, and hours of operation.
  • Handling requests for information, mail, and messages in a timely and courteous manner.
  • Maintaining a high level of knowledge about hotel amenities, services, and local attractions.
  • Working effectively with fellow associates and other departments to ensure seamless guest service.
  • Performing other duties as assigned, including maintaining a clean and organized work area and contributing to the overall cleanliness and safety of the hotel.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is helpful.
  • Experience in a hotel or related field is preferred.
  • Positive and upbeat personality with a desire to deliver outstanding customer service.
  • Ability to multi-task, be detail-oriented, and problem-solve in a fast-paced environment.
  • Effective communication and interpersonal skills.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
Benefits:
  • Competitive hourly rate: $16.00 - $21.52 per hour.
  • Medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401(k) retirement plan.

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