Senior Microsoft 365 Solutions Architect
1 week ago
Position: Senior Microsoft 365 Solutions Architect
Type: Contract to Hire, no third-party agencies please. Sponsorship is not available.
Location: Flexible within the region - Local candidates preferred (2 days/week onsite)
ESSENTIAL: Proven experience in managing Exchange, Email/Outlook, Yammer, and various collaboration platforms.
As a Senior Microsoft 365 Solutions Architect, your role will encompass the design, development, testing, deployment, and maintenance of Microsoft 365 collaboration functionalities.
Key Responsibilities:
• Provide exceptional support for collaboration tools to meet service level agreements. Participation in the on-call support rotation is mandatory.
• Architect, develop, test, and implement new collaboration features to fulfill strategic objectives and key deliverables with reliability and quality. Current initiatives focus on AI, Automation, Application Integration, and Security/Compliance.
Required Skills:
• Bachelor's degree in Computer Science, Information Technology, or substantial relevant experience.
• Over 5 years of experience, ideally within a large financial services organization.
• Microsoft certifications are advantageous but not mandatory, ideally MS-900, MS-700, MS-721, MS-102.
• Advanced expertise in Microsoft 365:
o Required: Administration, Outlook, Exchange Online, Exchange Server, Teams, SharePoint Online, Power Automate, OneDrive, Viva Engage (Yammer), Stream, PowerShell scripting, advanced troubleshooting diagnostics.
o Desired, but not essential: Copilot, Word, Excel, PowerPoint, OneNote, Visio, Project, Whiteboard, To Do, Planner, Lists, Viva Insights, Power Apps, Loop, Azure.
• Intermediate-level proficiency with Proofpoint Email Protection – Administration, Routing, Allow/Block List, Encryption, DLP, Send Securely, Secure Portal, SPF/DKIM/DMARC, delivery troubleshooting, incident response.
• Familiarity with other complementary collaboration applications such as: Zoom, Hearsay Relate, Poppulo, Monday, BitTitan MigrationWiz, ShareGate, SharePoint Framework development.
• Strong understanding of IT Service Management and ITIL, preferably using Service Now – Incidents, Tasks, Problems, Knowledge, CMDB, Reporting, Dashboards. Proven capability to manage support and request tickets within SLAs and effectively resolve Microsoft support cases.
• Knowledge of Project Management methodologies, preferably using SAFe, Jira, and Confluence. Proven ability to deliver projects consistently and with high quality.
• Understanding of Networking and Security - DNS, Active Directory, Entra ID (Azure AD) including conditional access policies, certificates, firewalls, proxies, cloud access security brokers (CASB), single sign-on (SSO), multi-factor authentication (MFA), data loss prevention (DLP), and identity and access management (IAM).
• Knowledge of Endpoints, Servers, and Cloud – Devices, operating systems, browsers, Intune, System Center, Nexthink, Amazon AWS, Azure.
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