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Lead Cook
2 months ago
We are seeking a highly skilled and experienced Lead Cook to join our team at Brattleboro Food Co-op. As a key member of our culinary team, you will be responsible for ensuring the efficient daily workflow and food service department operations.
Key Responsibilities- Customer Service: Assist customers with questions in a prompt and courteous manner, provide attentive and courteous customer service, maintain a polite, friendly and helpful attitude towards internal and external customers, and be proficient and knowledgeable in all facets of operations.
- Product Knowledge: Be knowledgeable about all products, continue to learn about new products, answer questions accurately, maintain, understand, and facilitate use of all systems in place, remain informed on the event calendar, and available products and services.
- Safety: Handle all equipment in a safe manner, alert to unsafe equipment and removes any equipment that is unsafe from usage.
- Teamwork: Ensure department teamwork through trust and communication, provide and maintain training as needed, assign work lists, evaluate efficiencies, perform regular follow-up using policy and other tools provided as set out by procedural guidelines.
- Accountability: Accepts responsibility for personal decisions and actions, exemplifies honesty, integrity and ethics, contributes constructively to the morale of the department, ensures cleanliness standards, and ensures the production needs of the kitchen, service periods, and events are met.
- Ensure menu items and backups are prepared and ready to serve at the appropriate time.
- Coordinate with the manager to ensure all items from previous meals are being utilized in an efficient manner, to minimize general waste, and ensure needs are met.
- Be available to answer questions concerning products, ingredients, timetables, and the calendar.
- Oversee the cleanliness, production, and par of any customer facing service areas and to delegate these duties as necessary.
- Ensure daily offers or grab and go areas remain stocked.
- Facilitate the execution of service periods, and production.
- Ensure proper rotation of products, monitor product dates, and maintain proper signage and product storage.
- Oversee arranging production sheets and planning, and facilitate production and service periods for the day.
- Ensure and facilitate kitchen cleanliness as needed or assigned.
- Ensure that equipment is well maintained, and to notify appropriate personnel of any equipment failures or malfunctions in a timely fashion.
- Ensure high quality of products, and quality standards.
- Utilization of logbooks, temperature logs, refrigeration logs and other work templates used.
- Adhering to the site's code of conduct as defined during training.
- Provide training to new team members as assigned.
- Accurately inputting shrink data as needed.
- Other duties as assigned.
- Self-motivated, organized, responsible, flexible.
- Effective communication skills.
- Professional cooking experience; 3-5 years practical application. Line work, fine dining, culinary education, and catering production; large scale food service culinary production experience highly preferred.
- Relevant leadership skills.
- Quick and proficient cooking skills, knife work, and an understanding of large scale production.
- Ability to lift 50 pounds.
- Ability to understand and follow directions.
- Ability to understand and meet standards for health, safety, and excellence.
- Ability to remain alert and focused in an environment that is noisy and fast-paced.
- Ability to work effectively within a team.
- Detail-oriented and thorough.