Operations Manager
3 weeks ago
AdCellerant is seeking a highly skilled Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading and inspiring our Select Team, which manages enterprise-level advertisers through programmatic and paid social advertising channels.
Key Responsibilities:- Support and report on KPI performance to ensure all team members effectively manage their individual advertisers while focusing on customer service and maintaining individual and team KPIs.
- Coach, mentor, and train team members to maintain expert-level knowledge of The TradeDesk, Google, Facebook, StackAdapt, and internal software like UI.Marketing.
- Oversee communication, work assignments, and overall team well-being, including hiring and maintaining the hiring schedule.
- Develop and maintain knowledge of programmatic and social advertising and internal processes/products to be utilized as a subject matter expert for cross-departmental teams.
- Effectively manage top-tier advertisers to drive strategy and performance for partners while staying up to date on best practices for set-ups, optimizations, customer service, communication, and tools.
- Lead and develop Select team's strategic reporting tools and analysis to ensure advertiser retention and growth.
- Currently legally authorized to work in the United States on a full-time basis.
- Excellent communication and leadership skills, with the ability to present and drive strategic conversations.
- Strong problem-solving skills, with the ability to analyze complex data and develop effective solutions.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
- Experience with programmatic and social advertising, including The TradeDesk, Google, Facebook, and StackAdapt.
- Total annual compensation range: $75,000 - $120,000.
- Paid vacation, holidays, and sick days.
- Health/dental/vision benefits.
- 401k retirement plan and company match contribution.
- Generous paid parental leave.
- Wellness Program.
- Work from home flexibility.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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