Restaurant Operations Manager

2 weeks ago


Hammonton, New Jersey, United States Taco Bell Full time
Job Title: Restaurant General Manager

As a Restaurant General Manager at Taco Bell, you will be responsible for leading a high-performing team to deliver exceptional customer experiences and drive business results.

Key Responsibilities:
  • Customer Satisfaction: Maintain fast, accurate service, positive guest relations, and ensure products meet company quality standards.
  • Financial Management: Develop and drive restaurant annual operating plans, analyze sales, labor, inventory, and controllables to meet or achieve margin and sales growth targets.
  • Operations: Ensure facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily to ensure adherence to Company standards.
  • Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, performance management, compensation, and employee relations issues.
Requirements:
  • Leadership: Supervise others, efficiently coordinate their work, and delegate tasks to the most appropriate member of staff.
  • Business Savvy: Identify problems quickly, assertively develop and implement solutions, and manage restaurant flow to ensure customer satisfaction.
  • Team Development: Identify staff development needs, action plans, and ensure time is available for crew development.
  • Restaurant Operations: Be technically proficient in all aspects of food preparation, production, and delivery, and display detailed knowledge of all key food handling/food safety procedures.
Qualifications:
  • Education: High school diploma or GED.
  • Experience: Supervisory experience in either a food service or retail environment.
  • Skills: Ability to maintain financial controls, coach and train hourly employees, drive customer satisfaction, financial performance, and employee satisfaction.


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