Manufacturing Customer Service Representative
4 days ago
ACO, Inc. is seeking a highly skilled Manufacturing Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Accurately process and manage customer orders, ensuring timely and efficient delivery of products.
- Respond to customer inquiries and resolve issues in a professional and courteous manner.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Process credit card payments and manage customer accounts.
- Provide product information and support to customers, including product applications and usage.
- Maintain accurate records and reports, ensuring compliance with company policies and procedures.
- High school diploma or equivalent required.
- Two years of experience in customer service, with data entry or order taking experience preferred.
- Strong order entry skills and ability to use Windows Office programs.
- Professional phone manners and excellent communication skills.
- Competitive hourly rate of $20-$25.
- Medical, dental, and vision coverage.
- Short-term and long-term insurance, life insurance, and 401(k) with employer match.
- Sick time and paid time off.
- Up to 10 paid holidays per year.
- Education and growth opportunities, including tuition reimbursement.
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Mentor, Ohio, United States ACO Full timeWhy Work for ACO?ACO is a global family-owned company with a rich history of innovation and commitment to excellence. With offices and production facilities in over 45 countries, we offer a unique opportunity to be part of a dynamic and diverse team.Our MissionAt ACO, we believe that water is a precious resource that deserves our care and attention. Our...
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Manufacturing Customer Service Representative
3 weeks ago
Mentor, Ohio, United States ACO Full time### About ACO ACO is a global family-owned company with a rich history of innovation and commitment to excellence. With a presence in over 45 countries, we have been serving the industry for 75 years. Our products are designed and manufactured with a focus on sustainability and the responsible use of water. ### Our Mission At ACO, we care for water. Our...
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Mentor, Ohio, United States ACO Full timeAbout ACOACO is a global family-owned company with a rich history of innovation and commitment to excellence. With offices and production facilities in over 45 countries, we have been serving the needs of our customers for over 75 years.Our MissionAt ACO, we are dedicated to creating products and technologies that care for water. Our system chain of...
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Manufacturing Customer Service Representative
4 weeks ago
Mentor, Ohio, United States ACO Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at ACO. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesData Entry and Order...
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Manufacturing Customer Service Representative
3 weeks ago
Mentor, Ohio, United States ACO Full time### About ACO ACO is a global family-owned company with a rich history of innovation and commitment to excellence. With a presence in over 45 countries, we have been serving the industry for 75 years. Our products are designed and manufactured with a focus on sustainability and water conservation. ### Our Mission At ACO, we care for water. Our mission is...
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