Manufacturing Customer Service Representative

4 days ago


Mentor, Ohio, United States ACO, Inc. Full time
Job Overview

ACO, Inc. is seeking a highly skilled Manufacturing Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Accurately process and manage customer orders, ensuring timely and efficient delivery of products.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Process credit card payments and manage customer accounts.
  • Provide product information and support to customers, including product applications and usage.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Two years of experience in customer service, with data entry or order taking experience preferred.
  • Strong order entry skills and ability to use Windows Office programs.
  • Professional phone manners and excellent communication skills.
Benefits
  • Competitive hourly rate of $20-$25.
  • Medical, dental, and vision coverage.
  • Short-term and long-term insurance, life insurance, and 401(k) with employer match.
  • Sick time and paid time off.
  • Up to 10 paid holidays per year.
  • Education and growth opportunities, including tuition reimbursement.


  • Mentor, Ohio, United States ACO Full time

    Why Work for ACO?ACO is a global family-owned company with a rich history of innovation and commitment to excellence. With offices and production facilities in over 45 countries, we offer a unique opportunity to be part of a dynamic and diverse team.Our MissionAt ACO, we believe that water is a precious resource that deserves our care and attention. Our...


  • Mentor, Ohio, United States ACO Full time

    ### About ACO ACO is a global family-owned company with a rich history of innovation and commitment to excellence. With a presence in over 45 countries, we have been serving the industry for 75 years. Our products are designed and manufactured with a focus on sustainability and the responsible use of water. ### Our Mission At ACO, we care for water. Our...


  • Mentor, Ohio, United States ACO Full time

    About ACOACO is a global family-owned company with a rich history of innovation and commitment to excellence. With offices and production facilities in over 45 countries, we have been serving the needs of our customers for over 75 years.Our MissionAt ACO, we are dedicated to creating products and technologies that care for water. Our system chain of...


  • Mentor, Ohio, United States ACO Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at ACO. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesData Entry and Order...


  • Mentor, Ohio, United States ACO Full time

    ### About ACO ACO is a global family-owned company with a rich history of innovation and commitment to excellence. With a presence in over 45 countries, we have been serving the industry for 75 years. Our products are designed and manufactured with a focus on sustainability and water conservation. ### Our Mission At ACO, we care for water. Our mission is...


  • Mentor, Ohio, United States Addison Group Full time

    Job Title: Customer Service RepresentativeLocation: NationwideIndustry: Manufacturing and DistributionPay: $20-$25/hrJob Description:As a Customer Service Representative at Addison Group, you will play a vital role in ensuring smooth operations by processing purchase orders, assisting customers with inquiries, and supporting internal and external sales...


  • Mentor, Ohio, United States Addison Group Full time

    Customer Service RepresentativeAddison Group is seeking a skilled Customer Service Representative to join our team in Mentor, OH. This is a fully onsite position that requires strong communication and problem-solving skills.The ideal candidate will assist the outside and inside sales teams with data entry and customer service, ensuring accurate and timely...


  • Mentor, Ohio, United States Addison Group Full time

    Job Title: Customer Service RepresentativeJob Summary:Addison Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, data entry, and order processing support.Key Responsibilities:Provide timely and accurate data entry...


  • Mentor, Ohio, United States RBC Bearings Full time

    RBC Bearings Incorporated is a leading international manufacturer of precision bearings and components. Our company has a rich history, dating back to 1919, and has established itself as a trusted partner in the industrial, defense, and aerospace industries. As a Customer Service Representative, you will play a critical role in ensuring the success of our...


  • Mentor, Ohio, United States Addison Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will play a vital role in ensuring smooth operations by processing purchase orders, assisting customers with inquiries, and supporting internal and external sales teams.Key...


  • Mentor, Ohio, United States Qualigence Full time

    Customer Service & LogisticsJob Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service & Logistics professional. As a key member of our team, you will be responsible for providing exceptional customer service to both internal and external customers, ensuring timely and accurate order processing, and...


  • Mentor, Ohio, United States Race Winning Brands Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Race Winning Brands. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating revenue, and developing accounts.Key ResponsibilitiesAnswer inbound phone calls to aid current and prospective...


  • Mentor, Ohio, United States Carvana Full time

    Join Carvana's Team as a Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for facilitating and coordinating the delivery of vehicles to and from customers, ensuring a seamless and enjoyable...


  • Mentor, Ohio, United States Ladies & Gentlemen Hair Stylists Full time

    Job Title: Call Center Representative-Day ShiftWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at Ladies & Gentlemen Hair Stylists. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and guests.Key Responsibilities:Customer Service: Take...


  • Mentor, Ohio, United States PPS-HPS Full time

    Job Title: Call Center Client Services RepresentativeWe are seeking a skilled Customer Service Representative to join our team at PPS-HPS. As a key member of our client services team, you will be responsible for handling inbound telephone calls and providing exceptional customer service to our clients.Key Responsibilities:Answering Inbound Calls: Respond to...


  • Mentor, Ohio, United States Addison Group Full time

    Customer Service RepresentativeJoin Addison Group as a Customer Service Representative and play a vital role in ensuring smooth operations by processing purchase orders, assisting customers with inquiries, and supporting internal and external sales teams.Key Responsibilities:Process purchase orders accurately, ensuring alignment with customer expectations...


  • Mentor, Ohio, United States GreenBridge Full time

    {"title": "Customer Service Representative", "description": "Job SummaryAt GreenBridge, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our customers receive exceptional service and support.Key ResponsibilitiesManage the order input process,...


  • Mentor, Ohio, United States Race Winning Brands Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Race Winning Brands. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key ResponsibilitiesRespond to customer inquiries and resolve issues...


  • Mentor, Ohio, United States Addison Group Full time

    Customer Service RepresentativeJoin Addison Group as a Customer Service Representative and play a vital role in ensuring smooth operations by processing purchase orders, assisting customers with inquiries, and supporting internal and external sales teams.Key Responsibilities:Purchase Order Processing: Accurately enter purchase orders, ensuring alignment with...


  • Mentor, Ohio, United States Race Winning Brands Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Race Winning Brands. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer issues, and driving sales growth.Key ResponsibilitiesProvide timely and effective responses to...