Current jobs related to Bi-lingual Healthcare Customer Service Representative - Atlanta, Georgia - Gainwell Technologies

  • Bi-Lingual Customer Service Representative

    1 month ago

    Atlanta, Georgia, United States Georgia Department of Public Health Full time

    Job Title: Bi-Lingual Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at the Georgia Department of Public Health. As a bi-lingual customer service representative, you will be responsible for providing exceptional customer service to our clients, communicating effectively with them...

  • Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States Georgia Department of Public Health Full time

    Job Title: Hourly Customer Service Representative 1We are seeking a highly skilled and customer-focused individual to join our team as an Hourly Customer Service Representative 1. In this role, you will provide exceptional customer service to the public, internal customers, and external customers, ensuring that their needs are met and exceeded.Job...

  • Bilingual Customer Service Representative

    2 weeks ago

    Atlanta, Georgia, United States Synergy America Full time

    Job Title: Bilingual Customer Service RepresentativeJob Summary:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Synergy America. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their...

  • Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States Synergy America Full time

    Job Title: Customer Service SpecialistJob Description:Our client, a leading provider of healthcare services, is seeking a Customer Service Specialist to join their team. This is a remote, full-time position that requires excellent communication and problem-solving skills.Key Responsibilities:• Provide exceptional customer service to clients via phone,...

  • Cashier Customer Service Representative

    3 weeks ago

    Atlanta, Georgia, United States Friedman's Shoes Full time

    About the RoleFriedman's Shoes is seeking a highly skilled and customer-focused Cashier Customer Service professional to join our team in Downtown, ATL.As a Cashier Customer Service, you will be responsible for handling transactions with customers, scanning goods, processing payments, and providing exceptional customer service. You will also assist in...

  • Customer Service Representative

    3 weeks ago

    Atlanta, Georgia, United States Beep, Inc Full time

    Job SummaryBeep, Inc is seeking a highly skilled and customer-focused individual to join our team as a Shuttle Attendant. As a Shuttle Attendant, you will be responsible for ensuring the safety and satisfaction of our riders while providing exceptional customer service.Key ResponsibilitiesSafely operate the vehicle and system interface while in transit...

  • Bilingual Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States Synergy America Full time

    Job Title: Bilingual Customer Service Specialist Job Summary: Synergy America is seeking a highly skilled and experienced Bilingual Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. Responsibilities: *...

  • Healthcare Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States RemX Full time

    Job Title: Healthcare Customer Service RepresentativeLocation: Onsite - Louisville KYPay: $17Hours: Monday - Friday 8am - 8pm (Must be flexible)Training: 3 weeks M - F 8:30A - 5:00 PM (NO TIME OFF FIRST 30 DAYS)After 90 Days Position does become remote. Must be fully compliant and meeting metrics to qualify for remote.Job Summary:We are seeking a highly...

  • Pharmacy Support Call Center Representative

    3 weeks ago

    Atlanta, Georgia, United States IQVIA, Inc. Full time

    We are seeking a highly skilled Pharmacy Support Call Center Representative to join our team at IQVIA, Inc.This role will be a contract position managed by an external agency, with the opportunity to be converted to a full-time IQVIA employee.As a Pharmacy Support Call Center Representative, you will be the primary contact for patients, pharmacies, and...

  • Customer Service Representative

    3 weeks ago

    Atlanta, Georgia, United States Serenity Healthcare Full time

    Job OverviewSerenity Healthcare is a mission-driven organization dedicated to delivering exceptional patient care and experiences. As a Call Center Representative, you will play a vital role in connecting communities with life-saving treatment options.Key Responsibilities:Engage in empathetic conversations with patients and families to understand their needs...

  • Healthcare Specialist

    2 weeks ago

    Atlanta, Georgia, United States Synergy America Full time

    Job Summary:As a Healthcare Specialist - Customer Service Representative at Synergy America, you will be delivering personalized, empathetic responses to health-related questions from the medical community. You will be responsible for receiving and processing questions from medical professionals, hospitals, clinics, and other medical facilities via phone.Key...

  • Healthcare Specialist

    3 weeks ago

    Atlanta, Georgia, United States Synergy America Full time

    Job Summary: As a Healthcare Specialist - Customer Service Representative, you will be supporting a Federal Agency and delivering personalized, empathetic responses to health-related questions from the medical community.In short, you will be responsible for receiving and processing questions from medical professionals, hospitals, clinics, and other medical...

  • Healthcare Specialist

    3 weeks ago

    Atlanta, Georgia, United States Synergy America Full time

    Job Summary: As a Healthcare Specialist - Customer Service Representative, you will be supporting a Federal Agency and delivering personalized, empathetic responses to health-related questions from the medical community. Your role will involve receiving and processing questions from medical professionals, hospitals, clinics, and other medical facilities via...

  • Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States RemX Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RemX. As an Onsite Customer Service Representative, you will be responsible for providing exceptional service to our clients, resolving complex issues, and building strong relationships with our customers.Key ResponsibilitiesServe as a single...

  • Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States RemX Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RemX. As an Onsite Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving complex issues, and building strong relationships to support their needs.Key ResponsibilitiesServe as a...

  • Customer Service Representative

    2 weeks ago

    Atlanta, Georgia, United States West Point Optical LLC Full time

    Job Title: Customer Service RepresentativeAt West Point Optical Group, we are seeking a skilled Customer Service Representative to join our team. As a key member of our Call Center, you will be responsible for providing exceptional customer service to our patients and customers.Main Responsibilities: Answer incoming calls and respond to emails in a timely...

  • Customer Service Representative

    4 weeks ago

    Atlanta, Georgia, United States PSG Global Solutions Careers Full time

    Customer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at PSG Global Solutions Careers. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients in the Insurance industry.Collect and analyze data to facilitate prior authorization and...

  • Pharmacy Customer Service Representative

    3 weeks ago

    Atlanta, Georgia, United States CornerStone Staffing Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Customer Service Representative to join our team at CornerStone Staffing. As a Pharmacy Customer Service Representative, you will be responsible for providing exceptional customer service to patients and healthcare providers in the pharmaceutical industry.Key Responsibilities:Manage customer and patient...

  • Customer Service Representative

    2 weeks ago

    Atlanta, Georgia, United States AETC Inc Full time

    Job DescriptionCustomer Service Representative DutiesCustomer Service Representative ResponsibilitiesAt AETC Inc, we are seeking a skilled Customer Service Representative to join our team in the Gift Shop. The ideal candidate will provide exceptional customer service, promote our products, and maintain a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Atlanta, Georgia, United States Aetc Inc Full time

    Customer Service Representative DutiesAetc IncThe primary duty of the Customer Service Representative is to provide excellent customer service and promote the company's products or services.Welcome customers, guide them through the products, answer questions and make sure guests have a pleasant experience in our gift shop.Responsibilities of a Customer...

Bi-lingual Healthcare Customer Service Representative

2 months ago

Atlanta, Georgia, United States Gainwell Technologies Full time

About the Role

We are seeking a highly skilled and experienced Bi-lingual Healthcare Customer Service Representative to join our team at Gainwell Technologies. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients and their members.

Your Key Responsibilities

  • Provide knowledgeable responses to basic client inquiries, escalating more complex cases to appropriate staff as needed
  • Solve client problems, update account history, and follow up with clients to confirm their inquiry or request is resolved
  • Adhere to client SLAs and consistently meet production targets
  • Collaborate with team members, management, and clients to resolve client inquiries, cross-train new resources in customer service processes
  • Process client inquiries more efficiently and effectively by reviewing and recommending changes to procedures and workflow

What We're Looking For

  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software, and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

What You Can Expect

  • Hours of operation: 7:00 AM - 6:00 PM (candidate must be able to work any assigned 8-hour shift between these hours)
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary range of $27,200 - $38,900 per year
  • A comprehensive benefits package, including health insurance, 401(k) employer match, and educational assistance