Customer Service Representative

5 days ago


Olathe, Kansas, United States The Joint Chiropractic Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our team, you will be responsible for providing exceptional service to our patients and members, ensuring a positive and welcoming experience in our clinics.

Key Responsibilities:

  • Provide Excellent Customer Service: Greet patients and members upon arrival, check them in for appointments, and ensure a smooth and efficient experience.
  • Sales and Marketing: Participate in marketing and sales opportunities to attract new patients to our clinics, and educate patients on our wellness offerings and services.
  • Transaction Processing: Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
  • Office Management: Maintain the cleanliness of the clinic and organization of workspace, and perform other administrative tasks as needed.
  • Team Collaboration: Work cohesively with other team members to achieve sales goals and provide exceptional service to our patients and members.

Requirements:

  • High School Diploma or Equivalent: Required.
  • Previous Sales Experience: At least one year of experience in sales or a related field.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with patients, members, and team members.
  • Technical Skills: Proficient in point of sale software and other technical systems used in the clinic.
  • Physical Demands: Ability to stand and/or sit for long periods of time, and lift up to 50 pounds.

What We Offer:

  • Competitive Salary and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, with a focus on developing the skills and knowledge of our team members.
  • Positive Work Environment: We maintain a positive and supportive work environment, with a focus on teamwork and collaboration.


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