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Account Representative
2 months ago
Hackensack Meridian Health is seeking a highly skilled Account Representative to join our team. As a key member of our revenue cycle team, you will be responsible for ensuring the accuracy and completeness of all submissions for maximum reimbursement.
Key Responsibilities- Billing and Revenue Cycle Management: Ensure timely and accurate posting of all payments and adjustments, following appropriate procedures and workflows.
- Patient Liaison: Liaise with patients to address billing questions and concerns, advocating on their behalf when necessary.
- Insurance Management: Manage all insurance plans, including obtaining authorizations and referrals as needed.
- Billing Education: Provide education to staff and providers on billing procedures and best practices.
- Denial and Communication Management: Review denials and communicate with insurance companies as needed.
- Revenue Cycle Reporting: Run and review revenue cycle reports to identify trends and areas for improvement.
- Communication and Collaboration: Communicate effectively and professionally with coworkers, insurance companies, management, and physician office staff.
- Education: High School diploma or equivalent.
- Experience: Prior billing knowledge and experience with ICD-10 and CPT codes.
Hackensack Meridian Health is a leading healthcare organization dedicated to delivering high-quality, patient-centered care. We are committed to transforming healthcare and serving as a leader of positive change in our community.
