Customer Service Representative
2 weeks ago
We are a leading specialist and mail-order company for diabetes supplies, dedicated to providing excellent care to our customers.
Our TeamWe are looking for genuine individuals who share our passion for delivering exceptional customer service and making a significant contribution to the diabetes community.
Job DescriptionAs a Customer Advisor / Administrative Assistant, you will be responsible for providing top-notch support to our customers, answering their queries, and helping them navigate our product range.
You will work closely with our team to ensure seamless customer experiences and contribute to our mission of making a positive impact on the lives of people with diabetes.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to be part of a strong team that is passionate about making a difference.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and other channels
- Answer customer queries and resolve issues in a timely and professional manner
- Assist customers in navigating our product range and finding the right solutions for their needs
- Work collaboratively with the team to achieve customer satisfaction and loyalty
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
- Passion for delivering exceptional customer service and making a positive impact
What We Offer:
- A dynamic and supportive work environment
- Opportunities for growth and development
- A competitive salary and benefits package
- A chance to be part of a strong team that is passionate about making a difference
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