Petco Sales Specialist
22 hours ago
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico, and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers.
Job SummaryWe are seeking a highly motivated and customer-focused Sales Specialist to join our team. As a Sales Specialist, you will be responsible for providing an exceptional guest experience by engaging with customers, recommending products, and processing transactions. You will also be responsible for maintaining a high level of expertise in pet nutrition and sales techniques.
Key Responsibilities- Provide a great experience by engaging with guests utilizing your acquired skills and training.
- Assist guests' selection and recommendation of merchandise and services in accordance with their identified needs.
- Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
- Process register transactions and create a great experience for each guest.
- Generate future business through a deep understanding of the guests and their pet/s and connection to our digital platforms.
- Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
- Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
- Completes and applies training programs to maintain a high level of expertise of their role.
- Adhere to established operational guidelines, policies, and procedures.
- Promote a positive culture of teamwork, inclusion, and collaboration.
- Complete other duties and special projects as assigned.
- Evaluate guest inquiries and as needed refers to the Leader on Duty.
- Minimum of one year of sales experience is required for this position.
- Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.
- In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
- Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
- Certification: Completing and maintaining of the appropriate specialist level of the Petco Certification program is required in this role.
Petco offers a competitive salary and benefits package, including health and financial benefits, 401K, incentives, and PTO. We are an equal opportunity employer and welcome applications from qualified candidates.
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