Customer Experience Representative

5 days ago


Grapevine, Texas, United States Walmart Full time
About Us: Sam's Club is a leading membership-based warehouse club offering affordable wholesale merchandise to individuals and small business owners. Founded in 1983 by Sam Walton, our mission is to make saving simple for our members through innovative products and services. With over 600 clubs across the United States and 100 international locations, we employ approximately 110,000 associates who share our commitment to excellence and customer satisfaction.

Job Description: As a Member Frontline Cashier, you will play a vital role in ensuring the success of our front-end operations. Your primary responsibilities will include:

• Managing cash registers and processing transactions accurately and efficiently;
    • Providing exceptional customer service, answering questions, and resolving issues in a timely and professional manner;
    • Maintaining a clean and organized workspace, including sweeping and restocking shelves as required;
    • Collaborating with colleagues to achieve sales goals and meet membership objectives;
    • Participating in sales and marketing events, promoting Sam's Club products and services, and completing related documentation.

Benefits: At Sam's Club, we offer a comprehensive compensation package that includes health benefits, financial benefits, and paid time off. This includes:

• Health benefits: Medical, vision, and dental coverage;
• Financial benefits: 401(k), stock purchase, and company-paid life insurance;
• Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting. The amount received depends on job classification and length of employment, meeting or exceeding paid sick leave laws where applicable;
• Other benefits: Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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