Hospitality Associate

2 months ago


Danvers, Massachusetts, United States DoubleTree Boston North Shore Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Barista at DoubleTree Boston North Shore. As a Barista, you will play a key role in providing exceptional service to our guests, ensuring their satisfaction and loyalty to our brand.

Responsibilities:

  • Customer Service:
    • Provide prompt and courteous service to guests, responding to their requests and needs in a friendly and professional manner.
    • Ensure that all guest interactions are positive and memorable, resulting in high levels of guest satisfaction and loyalty.
  • Food and Beverage Preparation:
    • Prepare and serve beverages and food to guests, adhering to our high standards of quality and presentation.
    • Maintain a clean and organized work area, ensuring that all equipment and supplies are properly stored and maintained.
  • Teamwork and Communication:
    • Work collaboratively with other team members to ensure seamless service delivery and achieve our business objectives.
    • Communicate effectively with guests, colleagues, and management to ensure that all needs are met and expectations are exceeded.
  • Adaptability and Flexibility:
    • Be flexible and adaptable in a fast-paced work environment, responding to changing guest needs and priorities.
    • Be willing to learn and take on new responsibilities, contributing to the growth and development of our team.

Requirements:

  • Previous experience in a customer-facing role, preferably in the food and beverage industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • High school diploma or equivalent required; some college or culinary training preferred.

Benefits:

  • Competitive hourly rate and opportunities for advancement.
  • Comprehensive training program, including on-the-job training and ongoing education and development opportunities.
  • Opportunities for career growth and advancement within our company.
  • Discounts on food and beverages, as well as other perks and benefits.

Company Overview:

DoubleTree Boston North Shore is a leading hospitality company, dedicated to providing exceptional service and creating memorable experiences for our guests. We are committed to building a diverse and inclusive team, and we welcome applications from candidates who share our values and passion for delivering outstanding service.



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