Hospitality Associate
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Barista at DoubleTree Boston North Shore. As a Barista, you will play a key role in providing exceptional service to our guests, ensuring their satisfaction and loyalty to our brand.
Responsibilities:
- Customer Service:
- Provide prompt and courteous service to guests, responding to their requests and needs in a friendly and professional manner.
- Ensure that all guest interactions are positive and memorable, resulting in high levels of guest satisfaction and loyalty.
- Food and Beverage Preparation:
- Prepare and serve beverages and food to guests, adhering to our high standards of quality and presentation.
- Maintain a clean and organized work area, ensuring that all equipment and supplies are properly stored and maintained.
- Teamwork and Communication:
- Work collaboratively with other team members to ensure seamless service delivery and achieve our business objectives.
- Communicate effectively with guests, colleagues, and management to ensure that all needs are met and expectations are exceeded.
- Adaptability and Flexibility:
- Be flexible and adaptable in a fast-paced work environment, responding to changing guest needs and priorities.
- Be willing to learn and take on new responsibilities, contributing to the growth and development of our team.
Requirements:
- Previous experience in a customer-facing role, preferably in the food and beverage industry.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High school diploma or equivalent required; some college or culinary training preferred.
Benefits:
- Competitive hourly rate and opportunities for advancement.
- Comprehensive training program, including on-the-job training and ongoing education and development opportunities.
- Opportunities for career growth and advancement within our company.
- Discounts on food and beverages, as well as other perks and benefits.
Company Overview:
DoubleTree Boston North Shore is a leading hospitality company, dedicated to providing exceptional service and creating memorable experiences for our guests. We are committed to building a diverse and inclusive team, and we welcome applications from candidates who share our values and passion for delivering outstanding service.
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