IT Support Specialist

2 weeks ago


Fort Lauderdale, Florida, United States Prestige Trucking Insurance Full time

Prestige Trucking Insurance offers a competitive salary of $60,000 - $80,000 per year for the Junior IT Associate role.

About Us

We are a forward-thinking organization committed to delivering innovative insurance solutions. Our team values creativity, teamwork, and professional growth. We are looking for a motivated individual to join our dynamic IT team as a Junior IT Associate.

Job Description

As a Junior IT Associate, you will support our IT department in maintaining, troubleshooting, and improving our technology systems. This role is ideal for someone eager to kickstart their IT career, gain hands-on experience, and grow in a collaborative environment.

Key Responsibilities:
  • Assist in the installation, configuration, and maintenance of hardware and software systems.
  • Provide first-level support for IT-related issues, including troubleshooting and resolving technical problems.
  • Support the management of user accounts, permissions, and access rights.
  • Monitor and maintain network and system performance to ensure optimal operations.
  • Help manage IT assets, including hardware inventory and software licensing.
  • Document IT procedures and create user guides as needed.
  • Collaborate with senior IT staff on projects and upgrades.
Qualifications:
  • High school degree, associate's, technical degree, or equivalent experience.
  • Basic knowledge of IT systems, networks, and troubleshooting methods.
  • Familiarity with operating systems like Windows, macOS, or Linux.
  • Understanding of basic networking concepts (e.g., IP, DNS, VPNs).
  • Strong analytical and problem-solving skills.
  • Excellent communication skills.
  • Ability to work independently and as part of a team.
Preferred Qualifications:
  • Exposure to VMware
  • Basic scripting skills (e.g., Bash, PowerShell)
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional development.
  • A supportive and inclusive workplace culture.
  • Exposure to diverse IT projects and technologies.

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