Pest Management Professional
3 weeks ago
About the Role:
We are seeking a highly skilled Pest Management Professional to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, ensuring that they receive the best possible experience with EcoShield Pest Solutions.
The successful candidate will have a strong background in customer service, with excellent communication and interpersonal skills. You will work closely with our internal teams to provide best-in-class customer service and support, ensuring that our customers are satisfied with our services.
Key Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, or other messaging systems
- Collaborate with internal teams to resolve customer issues and concerns
- Schedule appointments for new and recurring pest control services
- Call existing customers to schedule 4-point home inspections (attic, inside, outside, perimeter)
- Assist in monitoring daily technician schedules to ensure timely completion of services
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Pest Control Representative
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Customer Service Representative
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