Pest Control Representative
4 days ago
EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country. We provide comprehensive solutions for pest-free living, focusing on delivering above-and-beyond customer experiences and fostering a positive work environment.
Compensation and Benefits:
This role offers a competitive hourly rate of $20-$21, with opportunities for additional compensation and bonuses based on performance. Benefits include paid time off, sick leave, vacation, holidays, medical, dental, vision, and more. We also offer a 401(k) plan with a match of 100% of the first 3% of each employee's contribution and 50% of the next 2%.
Responsibilities:
In this role, you will serve as the primary point of contact for customers at the local level, receiving and distributing communications to and from customers, coworkers, and various departments within the company. Key responsibilities include:
- Performing daily customer service-related tasks via phone, email, or other messaging systems
- Answering and logging calls from customers, technicians, and management in internal systems
- Providing education and personalized customer service to answer questions and keep customers on schedule for their appointments
- Scheduling appointments for new and recurring pest control services
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