IT Support Specialist
2 weeks ago
About Oceanic Enterprises:
We are a global company with over 30 years of experience in providing IT services worldwide, from IT infrastructure outsourcing to software application development.
We have a presence in 41 countries, with employees all over the world, and clients from various industries such as financial services, manufacturing, telecommunications, chemicals, services, technology, public sector, and utilities.
Our approach makes us open, flexible, responsive, and agile, and these are the qualities we also look for in our employees.
We believe that happy employees lead to satisfied customers, so we put a smile at the center of our culture, daily challenges, and interactions with colleagues and clients.
Our hobbies and passions add flavor to our work environment and keep us positive and productive.
We offer career opportunities on-site and around the world for professionals interested in a diverse, team-oriented, and family-friendly workplace.
Job Responsibilities:
We are currently looking for an IT Technician (m/f/d) to support our IT support teams on-site at our client's location in Ulm.
As a deskside or field service technician, you will solve customer support issues on-site at our client's locations.
Our field service team consists of technicians who solve IT problems remotely or at the client's workplace.
To meet the agreed SLAs set by our ITSD contract, this team works closely with the service desk.
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