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Kitchen Operations Supervisor

2 months ago

Lansing, Michigan, United States Chick-Fil-A Lansing Full time
Job Overview

We are seeking dedicated individuals for the role of Shift Manager at Chick-Fil-A Lansing. This position involves overseeing daily operations and ensuring that both front-of-house and kitchen staff perform their duties effectively during scheduled shifts. The Shift Manager will be responsible for maintaining high standards of service and food quality while fostering a positive work environment.


Key Responsibilities
  • Guide and support team members throughout their shifts
  • Organize employee schedules and delegate tasks appropriately
  • Provide training and mentorship to new hires
  • Monitor equipment conditions and report any maintenance needs to management
  • Manage cash handling and prepare financial deposits
  • Uphold health and safety regulations consistently
  • Address and resolve customer and employee concerns
  • Mediate conflicts among staff members
  • Promote a collaborative and encouraging workplace culture
  • Ensure the production of high-quality food items
Required Skills
  • Demonstrated experience in a managerial role, preferably as a Shift Manager
  • Familiarity with industry standards and health regulations
  • Strong commitment to delivering exceptional service
  • Ability to work effectively within a team environment
  • Proficient leadership skills with quick decision-making capabilities
  • Excellent problem-solving skills
  • Capability to stand for extended periods
  • A high school diploma is preferred
Qualifications
  • Prior experience in customer service is advantageous
  • Leadership experience is a valuable asset
  • Strong work ethic
  • Team-oriented mindset
  • Friendly and approachable demeanor
  • Integrity and honesty
  • Exceptional customer interaction skills
Employee Benefits
  • 401(k) plan
  • 401(k) matching contributions
  • Dental coverage
  • Employee discounts
  • Flexible work schedule
  • Health insurance options
  • Paid time off
  • Comprehensive training programs
  • Vision coverage