Operations Supervisor
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced Operations Supervisor to join our team at Meijer. As a key member of our operations team, you will be responsible for planning and coordinating the daily shipping and receiving activities of the unit to achieve department and organizational metrics.
Key Responsibilities:
- Interviews, trains, develops and maintains appropriate staffing levels to meet daily operational goals.
- Works to identify high potential team members within their span of care that may be interested in further development opportunities, helping create a succession bench for leadership.
- Foster positive working relationships with new and existing Team Members and Union representatives, where applicable, to promote Team Member satisfaction and increase retention.
- Cultivate a positive and innovative work environment. Promotes a team environment that values, encourages and supports differences.
- Ensure adherence to Meijer policies, procedures and practices.
- Responsible to establish and maintain DC Scorecard metrics for productivity and efficiency for defined area of responsibility. Utilizes data-based analysis to identify opportunities for improved operating performance.
- Trains, coaches and leads work teams to achieve performance, quality, cost and service goals. Ensures their ability to safely operate material handling equipment to move materials to and from storage configurations.
- Manages team member concerns and leads all investigations. Provides recommendation on discipline if needed to their First Assistant and Human Resources representative for alignment.
- Monitor and track performance metrics for direct reports. Deliver coaching, retraining and disciplinary action to team members as necessary.
- Responsibility for continuous evaluation of warehouse processes. Identifies and provides recommendations to leadership for process improvements.
- Administrative duties related to production, shipping and quality performance.
Requirements:
- Bachelor's degree in Supply Chain Management preferred.
- 3+ years of leadership and/or warehouse management experience.
- Proven analytical, problem solving and organizational skills.
- Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint.
- Excellent communication skills, both verbal and written.
- Conflict resolution and performance management.
About Meijer:
Meijer is a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 240 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.
We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect.
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