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Associate Consultant

2 months ago

Wilmington, Delaware, United States LabWare Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Associate Consultant to join our team at LabWare. As a key member of our Services team, you will be responsible for delivering exceptional customer experiences and driving business growth through the design, configuration, deployment, and support of LabWare solutions.

Key Responsibilities:

  • Customer Engagement: Interface with customers to gather user requirements, participate in gap analysis, and collaborate with cross-functional teams to ensure seamless solution delivery.
  • Solution Design and Deployment: Configure and deploy LabWare products, develop and maintain superior product knowledge, and work closely with senior staff to ensure successful project outcomes.
  • Technical Expertise: Possess proficiency in Microsoft Office products, including PowerPoint, Word, Excel, and Access, as well as a strong understanding of database concepts, such as SQL, tables, and fields.
  • Soft Skills: Demonstrate strong analytical and problem-solving skills, excellent organizational and time management skills, and a positive attitude with a strong customer service focus.

Requirements:

  • Education: Bachelor's degree or higher in a relevant field.
  • Experience: 0-2 years of work experience in a laboratory, IT setting, or professional work environment.
  • Skills: Proficiency in at least one programming language, strong analytical and problem-solving skills, and excellent organizational and time management skills.

What We Offer:

  • Opportunities for Growth and Development: We offer a dynamic and supportive work environment that fosters growth and development opportunities.
  • Competitive Compensation and Benefits: We offer a competitive compensation package and a range of benefits to support your overall well-being.
  • Collaborative Team Environment: We value teamwork and collaboration, and our team members work together to achieve common goals.

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