Client Services Associate
1 day ago
Overview
Pyxai, Inc. is seeking a dedicated Client Services Associate to support their financial consultants in providing exceptional customer service to their clients. The ideal candidate will act as an assistant to one or more financial professionals, helping with specific tasks that may or may not require interaction with clients.
Key Responsibilities
- Compile and update necessary documents and contracts
- Prepare presentation materials
- Gather meeting notes and input them to client files
- Obtain and process all client information and transactions
- Create new accounts and maintain client portfolios
- Perform administrative and clerical duties as necessary
- Respond to client inquiries for information about products and services
- Schedule advisor-client meetings
- Draft written or electronic communications on behalf of advisors
- Log and track customer calls or emails
- Maintain databases of client information for advisors
- Record and resolve customer complaints
- Filing and organizing client paperwork
Requirements
- High school diploma or equivalent; associate or bachelor's degree in business, finance, or related field preferred
- Experience as a Client Services Associate or other administrative role in the financial industry is a plus
- Proficient in Microsoft Office
- Strong communication and organizational skills
- Detail-oriented
- Comfortable working independently
- Exceptional customer service skills
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