Cannabis Sales Associate

4 weeks ago


Wilmington, Delaware, United States The Cannabist Full time
Job Title: Cannabis Sales Associate

We are seeking a highly motivated and customer-focused Cannabis Sales Associate to join our team at The Cannabist Company. As a key member of our dispensary team, you will be responsible for providing exceptional customer service, promoting and maintaining a positive customer experience, and ensuring the sales and promotion of all Columbia Care products.

Key Responsibilities:
  • Provide guidance and education to patients with medical marijuana needs, ensuring they receive the correct medication for their specific illness and medical condition.
  • Ensure all intake forms and paperwork are properly completed and filed correctly, and enter all relevant information into our database for future reference.
  • Confirm patient purchase limits prior to admission into the consultation area and inform the pharmacist of such limits.
  • Provide exceptional customer care by promoting and maintaining positive customer relations.
  • Respond to customer inquiries and requests for product, training, and general information.
  • Manage patient records through the use of our MMJ database and maintain and update databases as needed.
  • Fulfill customer orders and maintain a high level of integrity and trust for specific products.
Requirements:
  • Must be at least 21 years of age.
  • Two years of direct customer service experience required.
  • Retail experience is a strong plus.
  • Experience with Point-of-Sales systems and Windows Operating System and Microsoft Outlook is required.
About The Cannabist Company:

The Cannabist Company is one of the largest and most experienced cultivators, manufacturers, and providers of cannabis products and related services, with licenses in 16 U.S. jurisdictions. We operate 125 facilities, including 94 dispensaries and 31 cultivation and manufacturing facilities, and deliver industry-leading products and services to both the medical and adult-use markets.

We offer a comprehensive benefits package, ongoing training opportunities, and a commitment to diversity and equity inclusion both internally and with external vendors. We have earned a spot on mg Magazine's America's Top Cannabis Industry Employers list and provide full-time employees with an excellent benefits and compensation package, including competitive wages, paid holidays, vacation and sick time, 401K with company match, multiple health plan choices, dental, vision, pet, and life insurances, 100% paid short-term disability, and optional long-term disability insurance.



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