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Dental Office Support Specialist

2 months ago

Bel Air, Maryland, United States Family Dental of Bel Air Full time
About Family Dental of Bel Air

Family Dental of Bel Air is a unique dental practice that thrives on collaboration, communication, and community. We are seeking a highly motivated and organized Business Assistant to join our 10-person team.

Job Summary

We are looking for a detail-oriented and customer-centric Business Assistant to support our front office operations. The successful candidate will have excellent communication and organizational skills, with experience working in a fast-paced and customer-centric environment.

Key Responsibilities
  • Greet and welcome patients, creating a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You'll Gain
  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay
About Heartland Dental

Heartland Dental is the largest and one of the fastest-growing Dental Support Organizations, providing exceptional service to over 2,300 supported doctors in 38 states and over 1,400 supported offices. We are committed to living our core values, which promote diversity and inclusion, and provide equal opportunity in employment to all employees and applicants.