Senior Salesforce Business Analyst

3 days ago


Lansing, Michigan, United States Ally Full time
About the Role

We are seeking a highly skilled Salesforce Business Systems Analyst to join our team at Ally. As a key member of our organization, you will play a critical role in supporting the Ally Insurance organization with various strategic technology system initiatives.

Key Responsibilities
  • Collaborate with various business partners and sales teams to gather requirements and implement sales processes in Lightning, DocuSign, and other applicable systems.
  • Analyze the efficiency of current dealer data, including accounts, dealer enrollment, approvals processes, pre-enrollment activities, events, and develop easy-to-use tools to support our matrix partners.
  • Deliver training material for dealer enrollment and ongoing, focused on common questions and new business applications.
  • Lead projects from start to finish using agile project management methodologies.
  • Exhibit strong leadership behaviors, have excellent requirement gathering techniques, and be an innovative and strategic thinker and creative problem solver.
Requirements
  • Prior Business Analyst experience required.
  • 3-5 years of administration and configuration experience required.
  • Administration and developer certifications preferred.
  • Must be proficient in Microsoft Office Suite, including Excel, Access, PowerPoint, Word, Jira, and standard Enterprise systems.
  • Strong communication, interpersonal, and presentation skills, including the ability to articulate complex problems in a simple manner.
  • Extremely organized with strong time-management skills.
  • Proven experience with leading and managing projects using agile project management methodologies.
  • Proven ability to leverage technical expertise and relationships to contribute to strategy and drive business results.
  • General understanding of the automotive industry.
  • Knowledge of dealer insurance products preferred.
What We Offer
  • Market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals.
  • Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
  • Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
  • Supporting your Health & Well-being: flexible health and insurance options, including dental and vision, pre-tax Health Savings Account with employer contributions, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
  • Building a Family: adoption, surrogacy, and fertility support, as well as parental and caregiver leave, back-up child and adult/elder day care program, and childcare discounts.
  • Work-Life Integration: other benefits, including LifeMatters Employee Assistance Program, subsidized and discounted Weight Watchers program, and other employee discount programs.
About Ally

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on Doing it Right and being a trusted financial-services provider to our consumer, commercial, and corporate customers.



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