Customer Service Representative

2 weeks ago


Farmington Hills, Michigan, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a Store Associate, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Process sales transactions accurately and consistently with policies and procedures
  • Pull appropriate products from the sales floor or warehouse
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Maintain in-stock and presentable condition assigned areas
Requirements:
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
What We Offer:

As a Store Associate with Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and working collaboratively with a team of professionals. We offer competitive pay, opportunities for advancement, and a comprehensive benefits package.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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