Dental Office Coordinator

2 weeks ago


Alexandria, Virginia, United States Dental Whale® Full time

About Dental Whale

Dental Whale is a leading provider of dental care services, committed to delivering exceptional patient experiences in a friendly and relaxing environment.

Front Desk Coordinator Role

We are seeking a highly organized and communicative Front Desk Coordinator to join our team at Dental Whale. As a key member of our front office team, you will be responsible for delivering a seamless patient experience, ensuring smooth day-to-day operations, and providing exceptional customer service.

Key Responsibilities

  • Prepare and present treatment plans and financial estimates to patients
  • Schedule patient appointments and manage schedules
  • Reschedule patients who miss appointments and contact patients to complete treatment
  • Manage dentist and hygienist schedules and work with the clinical team to effectively manage daily patient flow
  • Provide communications and information to team members and assist patients with financial arrangements
  • Execute treatment paperwork, including consent forms and exit paperwork, and adhere to confidentiality and HIPAA laws and guidelines

Qualifications

  • Previous experience in a dental practice is strongly preferred
  • Ability to understand insurance plans and knowledge of Microsoft and software applications
  • Excellent verbal communication skills and ability to work an occasional evening shift and Saturday

Benefits

  • Medical, dental, and vision insurance
  • Disability and life insurance
  • 401k plan
  • Two weeks of paid time off per year and up to seven paid holidays per year
  • Complimentary dental care for employees and family members

Equal Opportunity Employer

Dental Whale is an equal opportunity employer and does not discriminate against applicants or team members based on race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity.



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