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Dental Office Coordinator

2 months ago

Alexandria, Virginia, United States Dental Whale® Full time

**About Us**

Dental Whale is a leading provider of dental care services, committed to delivering exceptional patient experiences in a friendly and relaxing environment.

**Job Summary**

We are seeking a highly skilled and organized Front Desk Coordinator to join our team at Dental Whale. As a key member of our front office team, you will be responsible for providing exceptional patient care, managing schedules, and ensuring seamless communication between patients and our clinical team.

**Key Responsibilities**

  • Prepare and present treatment plans and financial estimates to patients
  • Schedule patient treatment appointments and reschedule patients who miss appointments
  • Contact patients to complete treatment and manage dentist and hygienist schedules
  • Work with our clinical team to effectively manage daily patient flow and provide communications and information to appropriate team members
  • Assist patients with financial arrangements and execute all treatment paperwork, including consent forms and exit paperwork
  • Adhere to confidentiality, state, federal, and HIPAA laws and guidelines

**Requirements**

  • Previous experience in a dental practice is strongly preferred
  • Ability to understand insurance plans and knowledge of Microsoft and software applications
  • Excellent verbal communication skills and ability to work an occasional evening shift and a Saturday

**Benefits**

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability and Life Insurance
  • 401k plan
  • 2 weeks of paid time off per year
  • Up to a total of 7 paid holidays per year (includes one floating holiday)
  • Complimentary dental care for employee and family members (within company guidelines)