Orthopedic Clinic Registration Specialist

7 days ago


Minneapolis, Minnesota, United States Summit Orthopedics Full time
Job Summary

We are seeking a highly organized and detail-oriented Clinic Patient Registration Specialist to join our team at Summit Orthopedics. In this role, you will be responsible for providing exceptional customer service to patients, teams, and providers by being attentive, respectful, and helpful. You will also be responsible for completing all aspects of Registration and Scheduling Standards efficiently and accurately, including registering and scheduling patients, collecting and reconciling co-pays and payments, and obtaining and accurately entering insurance information.

Key Responsibilities
  • Provide excellent customer service to all patients, teams, and providers
  • Complete all aspects of Registration and Scheduling Standards efficiently and accurately
  • Prepare next day patient charts for teams
  • Communicate with teams/providers as necessary to provide a seamless and positive experience for the patient
  • Manage and coordinate patient pick up items, including records and medical imaging CDs, while obtaining proper authorization and documentation
  • Coordinate interpreters and QRCs as needed
  • Assist with rescheduling patients when providers' schedules change
  • Responsible for ensuring the patient lobby is accessible, neat, and orderly
Requirements
  • High School diploma or equivalent required
  • Minimum of one year customer service experience in a healthcare or medical office setting
  • Basic computer proficiency and speed required
What We Offer

Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state, and local governing boards and/or agencies. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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