Paint Specialist

4 hours ago

Madison, Wisconsin, United States O'Reilly Auto Parts Full time
Job Summary

We are seeking a highly skilled and customer-focused Paint Specialist to join our team at O'Reilly Auto Parts. As a Paint Specialist, you will be responsible for building and maintaining strong relationships with our customers, providing expert color matching and paint product selection advice, and ensuring a clean and safe environment in our mixing room.

Key Responsibilities
  • Develop and maintain strong relationships with customers, both retail and professional
  • Provide expert color matching and paint product selection advice
  • Maintain the mixing room, scale(s), mixing machine(s), and paint counter, ensuring a clean and safe environment
  • Manage all PBE inventory, including checking in and putting up stock, completing monthly cycle counts, and working with the Store Manager to add new products and remove dead inventory
  • Implement a weekly call schedule and call summary to be reviewed by the Store Manager, and submitted monthly to the District Manager
  • Work with Installer Service Specialist to coordinate and route Delivery Specialists to ensure good service and efficiency
  • Follow and promote all company customer service programs, including Hi-5, Low Price Guarantee, Dialing for Dollars, Related Selling, etc.
  • Assist and Train other store Team Members in PBE sales and technical questions
  • Maintain a close relationship with all PBE Contracted Customers and report to Store Manager, TSM, and RFSM/PBE SR when needed on contract status or issues
  • Keep up with PBE industry news, processes, and products, including EPA & OSHA regulations and compliance that impact your store and customers
  • Promote current PBE sales tools to customers, including Shop Specials, Tool Box, Hot Sheet, Product Announcements, etc.
  • Work with SM to ensure all PBE professional customers have the correct pricing loaded for your market while maximizing profits and staying competitive
Requirements
  • Strong communication skills, both verbal and written
  • Ability to quickly match alphanumeric sequences
  • Ability to provide outstanding, friendly, and professional customer service
  • Must be able to multitask, handling customers on the phone and in the store at the same time
Preferred Qualifications
  • Automotive paint and body knowledge or experience
  • Technical schooling
Why Join O'Reilly Auto Parts?

O'Reilly Auto Parts is a leader in the automotive aftermarket industry, with a proven track record of growth and stability. We offer a competitive total compensation package, including competitive wages, paid time off, stock purchase plan, 401k with employer contributions, medical, dental, and vision insurance, team member health and wellbeing programs, tuition educational assistance programs, and opportunities for career growth.

We are an equal opportunity employer and welcome applications from qualified individuals with disabilities. Reasonable accommodations will be made to assist individuals with disabilities in the application and interview process.

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