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Lead Application Support Specialist

2 months ago

Los Angeles, California, United States City National Bank Full time

Job Summary:

The Lead Application Administrator will play a critical role in supporting multiple applications and their associated technical environments. This position requires an expert-level understanding of applications and environments, as well as the ability to lead technical teams.

Key Responsibilities:

  • Implement and support new software versions and system software
  • Provide technical assistance to projects
  • Incident and Problem Management, including during and post-incident analysis
  • Research and implement new technology per project and support needs
  • Set-up and support of workflow and job scheduler software
  • Set-up, administration, and support of interfaces and APIs
  • Middleware configuration, administration, and support
  • Application environmental set-up, administration, and support
  • SLA management and reporting for applications
  • Application support, issue management, and escalation
  • Vendor, T&I, and business user liaison
  • DR planning and participation in DR tests

Requirements:

  • Bachelor's Degree or equivalent
  • Minimum 10+ years of IT experience
  • Minimum 7+ years in Application Administration
  • Minimum 3+ years coordinating resources, projects, contractors, or colleagues
  • Skills and Knowledge:
    • Minimum 5 years of experience with Microsoft Office, Project, and SharePoint
    • Expert knowledge of databases, hardware support, Cloud deployment and support, and tools for application and systems administration
    • Expert knowledge of Windows and/or Linux/UNIX server operating systems and environments
    • Knowledge of scripting and script automation
    • Knowledge of SQL and/or Oracle databases
    • Ability to write SQL queries
    • Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred
    • Interface, API, workflow, and job controller set-up and support experience preferred

Compensation:

Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.