Credit Balance Refund Specialist

4 weeks ago


MagstattleBas, Grand Est, United States Unavailable Full time
Overview

At Unavailable, we're committed to creating a fulfilling work environment that inspires our team members to grow and thrive. As a Credit Balance Refund Specialist, you'll play a vital role in ensuring our patients receive accurate and timely refunds for their insurance and patient credit balances.


This is a remote opportunity, with the option to work from home after 90 days in the office. We're looking for a highly skilled and detail-oriented individual who can navigate complex billing requirements and insurance follow-up practices.


As a Credit Balance Refund Specialist, you'll be responsible for:

  • Reviewing accounts and reports to identify refund opportunities and ensure accurate payment transfers
  • Communicating with insurance companies to gather additional information and resolve issues
  • Verifying patient account charges and identifying any patient responsibility
  • Conducting thorough reviews to accurately transfer payments in accordance with established procedures
  • Proactively identifying and resolving complex or escalated issues
  • Documenting all activities and findings in accordance with established policies and procedures

We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) and 457(b) retirement program. Our team is dedicated to creating a positive and supportive work environment, and we're excited to welcome a new team member who shares our values.


Qualifications

We're looking for a highly skilled and detail-oriented individual with a strong background in revenue cycle and healthcare. A minimum of three years of experience in revenue cycle is preferred, and a graduation from a post-high school program in medical billing or a related field is highly valued.


As a Credit Balance Refund Specialist, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. If you're passionate about delivering exceptional patient care and ensuring accurate and timely refunds, we encourage you to apply for this exciting opportunity.



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