Credit Balance Refund Specialist
4 weeks ago
At Unavailable, we're committed to creating a fulfilling work environment that inspires our team members to grow and thrive. As a Credit Balance Refund Specialist, you'll play a vital role in ensuring our patients receive accurate and timely refunds for their insurance and patient credit balances.
This is a remote opportunity, with the option to work from home after 90 days in the office. We're looking for a highly skilled and detail-oriented individual who can navigate complex billing requirements and insurance follow-up practices.
As a Credit Balance Refund Specialist, you'll be responsible for:
- Reviewing accounts and reports to identify refund opportunities and ensure accurate payment transfers
- Communicating with insurance companies to gather additional information and resolve issues
- Verifying patient account charges and identifying any patient responsibility
- Conducting thorough reviews to accurately transfer payments in accordance with established procedures
- Proactively identifying and resolving complex or escalated issues
- Documenting all activities and findings in accordance with established policies and procedures
We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) and 457(b) retirement program. Our team is dedicated to creating a positive and supportive work environment, and we're excited to welcome a new team member who shares our values.
Qualifications
We're looking for a highly skilled and detail-oriented individual with a strong background in revenue cycle and healthcare. A minimum of three years of experience in revenue cycle is preferred, and a graduation from a post-high school program in medical billing or a related field is highly valued.
As a Credit Balance Refund Specialist, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. If you're passionate about delivering exceptional patient care and ensuring accurate and timely refunds, we encourage you to apply for this exciting opportunity.
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